These Terms and Conditions govern your use of xbet and everything on this platform — from creating an account and making deposits to placing bets and withdrawing winnings. Please read them carefully before using xbet.
These are the six commitments xbet makes to every player through these Terms and Conditions
xbet's account terms are written to be understood, not to trap players. The registration rules, identity verification requirements, and account security obligations are all laid out plainly in plain English.
Deposit limits, withdrawal timelines, and fee structures are stated clearly. xbet does not charge hidden fees on local PKR transactions via Easypaisa, JazzCash, NayaPay, or SadaPay.
Bonus wagering requirements on xbet are set at 10x — well below the industry standard of 30–40x common on many platforms. Bonus terms are shown at the point of claiming, not buried in general T&Cs.
xbet follows published settlement rules for all sports — including specific rules for abandoned cricket matches, DLS results, and in-play market suspension. No ambiguous clauses that let xbet change settlement rules after the fact.
xbet's Terms include enforceable responsible gaming protections — deposit limits you set cannot be increased for 24 hours, self-exclusion requests are actioned within one hour, and cooling-off periods are honoured without exception.
Any dispute with xbet can be raised through live chat or email. Our support team responds to formal disputes within 24 hours and escalation procedures are clearly defined — you always know where a complaint stands.
These Terms and Conditions ("Terms") form a legally binding agreement between you and xbet (referred to as "xbet", "we", "us", or "our") governing your use of the xbet platform at xbet-khelo.net. By registering an account or using any part of xbet, you confirm that you have read, understood, and agree to these Terms in full. If you do not agree, please do not use xbet.
Using xbet in any way — browsing the site, creating an account, making a deposit, or placing a bet — constitutes your acceptance of these Terms. This applies regardless of whether you complete the registration process. By accessing xbet, you confirm that you are doing so voluntarily and that no one has compelled you to use the platform.
These Terms apply alongside any other rules, guidelines, or policies published on xbet, including our Privacy Policy and Responsible Gaming Policy. Where there is a conflict between these Terms and any specific product terms (for example, specific casino game rules or a specific bonus offer), the more specific document applies to that specific situation.
xbet operates this platform specifically for users in Pakistan. By accepting these Terms, you confirm that you are accessing xbet from within Pakistan and that your use of the platform is consistent with the laws applicable to you personally.
To use xbet, you must meet all of the following eligibility requirements:
xbet reserves the right to request proof of age at any time. This may include a copy of your CNIC (Computerised National Identity Card), passport, or other valid government-issued identity document. If you are unable or unwilling to provide satisfactory proof of age, xbet will suspend your account until verification is complete. Any winnings generated during an unverified period may be withheld pending verification.
xbet takes underage gambling seriously. If we have any reason to believe that a player is under 18, we will suspend the account immediately, conduct a full age verification check, and void all bets placed during the period in question.
Each individual may hold only one xbet account. If we detect multiple accounts belonging to the same person — identified by matching phone number, email address, device ID, IP address, payment method, or any combination — all duplicate accounts will be closed and any balances or bonuses associated with them may be forfeited. The original account may be permitted to continue at xbet's discretion.
You must provide accurate, complete, and current information when registering with xbet. This includes your full legal name as it appears on your CNIC, a valid mobile number registered to you, and a valid email address. Providing false or misleading information during registration is a violation of these Terms and may result in account closure and forfeiture of funds.
You are responsible for keeping your xbet login credentials — your username and password — secure and confidential. xbet will never ask for your password via email, live chat, or any channel other than the login screen. If you suspect your account has been accessed by someone else, contact xbet support immediately via live chat or email at support@xbet-khelo.net.
xbet is not liable for any losses arising from unauthorised access to your account that results from your failure to maintain the security of your login credentials.
xbet may require you to complete identity verification (Know Your Customer, or KYC) at any point — typically when you request a withdrawal above a certain threshold or when account activity triggers a compliance review. KYC documents typically required include a copy of your CNIC and proof of the payment method you have used for deposits. KYC is a standard industry requirement and is in place to protect players as much as the platform.
xbet accepts deposits in Pakistani Rupees (PKR) only. All balances displayed on xbet are in PKR. Accepted deposit methods are:
| Payment Method | Min Deposit | Processing Time | Fee |
|---|---|---|---|
| Easypaisa | Rs 200 | Instant | None |
| JazzCash | Rs 200 | Instant | None |
| NayaPay | Rs 500 | Instant | None |
| SadaPay | Rs 500 | Instant | None |
| Bank Transfer (IBFT) | Rs 1,000 | Same business day | None (bank fees may apply) |
| Visa / Mastercard | Rs 500 | Instant | None |
Deposits made via Easypaisa or JazzCash are reflected in your xbet account balance immediately after successful processing. xbet does not impose fees on deposits made via any of the above methods, though your bank or payment provider may apply their own charges for certain transactions.
All deposit funds must originate from a payment account held in your own name. Deposits from third-party accounts — belonging to a friend, family member, or anyone else — are not permitted and may result in account suspension.
You may request a withdrawal from your xbet account balance at any time, subject to the following conditions:
xbet aims to process all withdrawal requests within 24 hours of approval. For Easypaisa and JazzCash withdrawals, funds typically arrive in your mobile wallet within 5 to 15 minutes of processing. Bank transfers (IBFT) may take one to two business days depending on your bank's processing schedule. xbet is not responsible for delays caused by third-party payment processors or banking infrastructure.
xbet does not charge any fees on withdrawals to Easypaisa, JazzCash, NayaPay, or SadaPay. For bank transfers, your bank may apply its own IBFT charges. These are your bank's charges and are outside xbet's control.
xbet offers various bonuses and promotions to new and existing players. All bonuses are subject to the terms stated at the point of the offer. The following general bonus terms apply across all xbet promotions unless a specific promotion states otherwise:
xbet will always display the specific terms of any active promotion on the promotion page before you opt in. We encourage you to read those terms before claiming any bonus.
xbet publishes detailed sport-specific rules that govern how bets are settled. The following general principles apply across all xbet betting markets:
A bet is only valid once confirmed by the xbet system and a bet ID has been issued. Bets placed at incorrect odds due to a manifest error — a clearly mistaken price that no reasonable person could have believed was intentional — may be voided by xbet at our discretion. In such cases, the stake is returned in full.
For cricket matches that are abandoned before a result can be determined — including matches where insufficient overs have been completed for a DLS result to apply — most match winner and match-length markets are voided and stakes are returned. Markets where the outcome was already determined prior to abandonment are settled normally.
xbet suspends in-play markets at its discretion during goal kicks, wicket reviews, and other key moments. Bets placed and confirmed before a suspension are valid. No bet will be accepted while markets are suspended. xbet is not responsible for any technical delay between an event occurring and a market being suspended that may result in a bet being placed after the relevant event.
Maximum payout limits per event apply and are displayed on the relevant market. xbet reserves the right to limit the maximum stake accepted on any market at any time without notice.
The following activities are strictly prohibited on xbet and may result in immediate account suspension, forfeiture of balances, and potential legal action:
xbet employs sophisticated fraud detection systems that monitor all betting activity. Accounts found engaging in prohibited conduct will be suspended immediately. All funds, including winnings and remaining balances, may be forfeited where fraud or deliberate abuse is confirmed.
xbet may suspend or close your account in the following circumstances:
If your account is suspended for suspected terms violations, xbet will conduct an investigation and notify you of the outcome. During the investigation period, withdrawals may be paused. If the investigation clears you, all withheld funds will be released promptly. If violations are confirmed, xbet reserves the right to permanently close the account and retain associated balances where fraud is involved.
If you wish to close your account voluntarily at any time, please contact xbet support. Any remaining real-money balance will be returned to your registered payment method within the standard withdrawal processing timeline, provided your account is in good standing.
xbet is committed to responsible gaming. We provide the following tools to all players, accessible directly from account settings at any time:
If you are concerned about your gambling behaviour, please visit our Responsible Gaming page for detailed guidance and the full range of support tools available on xbet.
xbet collects and processes personal data in accordance with our Privacy Policy. By using xbet, you consent to the collection and use of your data as described in that policy. Key points include:
xbet provides its platform on an "as available" basis. While we work hard to maintain 99.8% uptime, we cannot guarantee that the platform will be available at all times or free from technical errors. xbet is not liable for:
xbet's liability to any player in any circumstance is limited to the amount of funds held in that player's account at the time of the relevant event. Nothing in these Terms limits xbet's liability for fraud, death, or personal injury caused by negligence.
xbet may update these Terms at any time. When we make material changes, we will notify registered players by email and display a prominent notice on the xbet platform for at least 14 days before the changes take effect. The date of the most recent update is displayed at the top of this page.
Continuing to use xbet after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should close your account before the changes take effect. Any bets placed before the effective date of a change are governed by the Terms in effect at the time those bets were placed.
If you have a complaint about xbet — whether it relates to a bet settlement, a payment, or any other matter — please follow these steps:
xbet genuinely wants to resolve disputes quickly and fairly. We find that the vast majority of complaints are resolved at the first support contact stage. If you have a concern, please get in touch — we're here to help.
Support email: support@xbet-khelo.net | Live chat: Available 24/7 via the chat button on xbet | Response time: Under 4 hours for all formal complaints
Now that you're familiar with how xbet works and what we stand for, join over one million Pakistani players who trust xbet for cricket, PSL, football, casino and more. Registration takes under two minutes — deposit from Rs 200 via Easypaisa or JazzCash and claim your 100% welcome bonus.